FAQ2020-08-21T14:48:42+00:00
When do you deliver?2020-10-22T08:49:45+00:00

We deliver weekly to:

Bristol and North Somerset on Wednesdays and Fridays.

Bath and surrounding areas on Tuesday and Thursday.

If you’d like us to deliver to your area please get in touch.

What is in place to protect customers and staff post COVID 19?2020-07-20T14:44:40+00:00

We have implemented a number of post-COVID-19 health and safety measures. We have completed risk assessments for our staff and our customers and are closely following the UK Governments advice. Before reopening, we have deep cleaned the kitchen and the shop. We have signage in store and out reminding about physical distancing, Only one household is allowed in the shop at a Hme and people are asked to queue 2 metres apart outside the shop. Payment is card only and, wherever possible, contactless. All our Gelatologists are wearing masks and wash their hands regularly. We have installed plexiglass along the counter. There is hand saniHser available on the counter as you enter and exit the shop. We will be frequently cleaning and saniHsing our shop. IniHally, we will be opening at weekends only giving our Gelatologists Hme to clean, replenish stock and rest safely so that you can enjoy a Dr Gelato tomorrow. Stay safe – and eat a Dr Gelato for increased happiness!

Can I surprise someone with a Dr. Gelato delivery?2020-07-24T13:15:38+00:00

Of course! What a brilliant way to share some happiness with friends or family. Just make sure that they’ll be in when we deliver and they live in an area we deliver to. Then just put their address in the shipping address.  If you want to send us a message to include then email us hello@drgelato.co.uk and we’ll hand write one for you.

Is there a minimum order for delivery?2020-07-13T08:40:39+00:00

No but because we’re offering free delivery, we ask that you order a minimum of two pots if you can. There are discounts for buying three or more pots (some people have ordered more than 10!)

What flavours do you deliver?2020-07-24T13:21:24+00:00

This changes from week to week and the flavours tend to sell out quickly, so if you have a favourite, you’ll need to get in there fast. We try to include our Fans’ Favourites as well as some more experimental flavours just to mix it up a bit but it also depends on what ingredients we can get our hands on.

What size of tubs do you deliver?2020-07-24T13:19:59+00:00

We deliver in 500ml tubs of deliciousness.

Do I need to be home to get my delivery?2020-07-13T08:40:40+00:00

Yes. We can’t leave our ice cream on your doorstep because it’ll melt. We’ll give you a time slot for your delivery and ring your doorbell when we arrive. We won’t leave until we’ve seen someone pick up the ice cream. If you want us to ring or text you when we’re outside then just let us know and give us a contact number and we’re happy to do that.

Where do you deliver?2020-07-22T09:35:41+00:00

We’re currently doing weekly home delivery to Bristol, Clevedon, Portishead, and across villages in North Somerset. If there’s a group of you who would like us to deliver to you and you live outside these areas then get in touch and we’ll see what we can do. We also offer Deliveroo in Bath when the shop is open. And our pots are also available in our Bath shop.

How do I order for delivery?2020-07-22T09:37:44+00:00

Simply visit the Delivery page on this website and then follow the steps to order. Then sit back and relax because your gelato will be being freshly made and on its way to you!

Do you deliver?2020-07-22T09:40:03+00:00

Yes. We’re currently doing weekly home deliveries in Bath, Bristol, Clevedon, Nailsea, Portishead and across the villages in North Somerset. Check out our home delivery page for more information. If there’s a group of you who would like us to deliver to you and you live outside these areas then get in touch and we’ll see what we can do.

Do you sell anything other than ice cream?2020-07-22T09:45:24+00:00

Sure! You can pick up a Dr.G ‘crispy on the outside soft on the inside’ Bubble Waffle, some delicious drinks from unforgettable Gourmet Gelato Milkshakes to an Affogato – made with our speciality deep dark coffee – definitely one for a Monday to kick start your week.  We serve speciality Extract Coffee – the best beans sourced and roasted in an ethical and responsible way. And you’ll also find a pretty special Hot Chocolate and some speciality teas (including builders of course.)

How sustainable is Dr. Gelato?2020-07-22T09:49:20+00:00
From our solar powered flavour lab to our little compostable spoons we’re trying to be the best friends that we can to our planet. All of our packaging, including the cute little multi coloured tasting spoons are compostable and of course, if you choose a cone then you even get to eat the packaging making it the ultimate sustainable snack. Our Flavour Lab is powered by solar energy, any food waste goes straight onto our compost heap to help grow more delicious ingredients and our hot water comes from a biomass boiler. We use local ingredients where ever possible and ethically source all our produce.
How can I contact Dr. Gelato?2020-07-22T09:50:26+00:00

We’d love to hear from you. Get in touch at hello@drgelato.co.uk or message us via our Instagram or Facebook pages.

What are your opening times in Bath?2020-07-22T09:51:41+00:00

You can get your hands on our insanely good ice-cream from 12pm until 6pm every day.

Where is your gelato made?2020-07-13T08:40:41+00:00

We make our gelato in a small kitchen overlooking beehives and a wildflower meadow just outside Bristol. And yes, it’s as idyllic as it sounds. Turns out happy gelatologists make insanely good ice cream.

Are your ice creams suitable for vegetarians?2020-07-13T08:40:41+00:00

Yes. No meat products used here although we have experimented with bacon and maple syrup in the past and this may make a comeback as a small batch special.

Are your sorbets fat free?2020-07-13T08:40:41+00:00

They most certainly are and they taste insanely good. If you don’t believe us, just try them.

I have special dietary requirements – what do you cater for?2020-07-13T08:40:41+00:00

We make a selection of dairy free sorbets and none of our ice cream includes ingredients with gluten. Some of our ice cream does include nuts so there are nuts in the kitchen and in the shop but we are peanut free.

Where can I find allergy information for your ice cream?2020-07-22T10:01:16+00:00

If you’re ordering home delivery, the allergens are clearly marked on our website in our allergy statement at the bottom of each page. We also have all of the allergy information in our shop so, just ask one of our Gelatologists and they’ll be happy to help you out.  If you have any questions please contact us @ hello@drgelato.co.uk

What is your best selling flavour?2020-07-13T08:40:41+00:00

Our Cornish Sea Salted Caramel is a definite favourite with our fans.

What size of tubs do you sell?2020-07-13T08:40:41+00:00

Our single flavour take-home tubs contain 500ml of deliciousness. We also offer takeaway scooped ice cream from the shop in 500ml and 1 litre containers so you can mix and match our insanely good flavours to create your own personalised version of happiness.

What is the difference between Dr. Gelato and other ice cream?2020-07-13T08:40:41+00:00

We make all of our gelato fresh. Using only organic milk and cream from the happy cows at Chew Valley Dairy, the tastiest fresh fruit and the best ingredients we can find. These are combined in innovative ways to create insanely great explosions of flavour. Gelato has much less air than traditional ice cream which means that not only are you getting many more ingredients (and much less air) but the flavours are much richer too. That’s why our gelato tastes so insanely good!

Are the cones gluten free?2020-07-24T13:19:38+00:00

Yes – we sell gluten free cones. Sarah, one of our founders and Chief Gelatologist, is Coeliac so we make sure that all our gelato is free from gluten with no compromise on deliciousness, taste or texture.

Is your gelato gluten free?2020-07-24T13:18:01+00:00

None of our gelato has ingredients containing gluten. Sarah, one of our founders and Chief Gelatologist, is Coeliac so it’s important to her that people who can’t eat gluten can still choose whatever flavour they want. With no compromise on deliciousness, taste or texture. We sell gluten free cones too.

Does Dr. Gelato have sugar free ice cream?2020-07-24T13:16:51+00:00

Not yet. Never say never but making ice cream is based on chemistry (that’s why we need a Dr. to make it!) and the sugar is what makes the gelato so deliciously soft. We try to use the most natural ingredients we can and the sugar substitutes that would work just don’t meet the Dr’s standards.

Does Dr. Gelato have vegan ice cream?2020-07-24T13:22:13+00:00

Yes! We always have at least 4 vegan-friendly dairy free choices including our insanely delicious Double Dark Chocolate Sorbet, smooth fruit sorbets made with fresh fruit and gelato using dairy free alternatives including Oatly Flat White and Orange and Almond. These flavours do regularly change – some are limited editions and others make a comeback because they are such Fan Favourites.

How often do you change your flavours?2020-07-24T13:10:23+00:00

We’ll never stop doing our Fans’ Favourites but we change up the small batches at least once a month so that we can use seasonal ingredients and keep on experimenting with insanely good flavour combinations. Keep an eye on Instagram and Facebook or subscribe to our email newsletter for information on our latest flavour experiments.

Where else can I find you?2020-07-24T13:09:55+00:00

Dr. Gelato fans in Bath, Bristol and North Somerset have been enjoying home delivery of their favourite flavours. If there’s a group of you who are desperate to get your hands on some of our insanely exciting flavours, then get in touch and we’ll see if we can deliver to you. We also sell our gelato in Brockley Stores, the award winning farm shop and in the Food Hall at Cadbury Garden Centre. What next? Well we have some popups planned and also several Festivals. Watch this space or follow us on insta/facebook. Sign up for our email updates for special offers and see where we might be popping up next!

What does small batch mean ? How can I find out what’s next months flavours?2020-07-24T13:09:12+00:00

We make all of our flavours fresh and by hand in small batches of only 7 litres. Our Fans’ Favourites are always available but we also like to mix it up and experiment with some insane combinations too, using seasonal ingredients and breaking the rules. Often these are one-off experiments or delicious ingredient discoveries so you’ll need to grab them when you can. Keep an eye out on Instagram and Facebook or subscribe to our email newsletter for our latest experiments.

What are your opening hours?2020-07-24T13:08:24+00:00

We’re still operating reduced opening hours but you can get your hands on our insanely good ice-cream from 12pm until 6pm every day at 3 Orange Grove Bath. Or you can order online for free Delivery to your door if you are in our delivery areas! And if we aren’t let us know because we might be coming to you next!

Where are you located in Bath?2020-07-24T13:07:18+00:00

We have a takeaway shop where you can get your hands on a Cotton Candy Cone or one of our insanely good scooped flavours at 3 Orange Grove, Bath BA1 1LP. It’s just round the corner from the Abbey and there’s a lovely green opposite and Parade Gardens just over the road where you can savour every scrumptious lick of ice cream in the sunshine.

I want to share some of this #happinessrebellion, how can I get it?2020-07-24T13:06:37+00:00

We proudly opened our first shop – the Home of the Cotton Candy Cone in Bath city centre. And we are delivering our Fans’ Favourites pots to Bath, Bristol, Clevedon, Portishead and villages throughout North Somerset. What next? Well we have some popups planned and also several Festivals. You can also buy some of our flavours at some outlets. Watch this space or follow us on insta/facebook. Sign up for our email updates for special offers and see where we might be popping up next!

When do you deliver?2020-10-22T08:49:45+00:00

We deliver weekly to:

Bristol and North Somerset on Wednesdays and Fridays.

Bath and surrounding areas on Tuesday and Thursday.

If you’d like us to deliver to your area please get in touch.

What is in place to protect customers and staff post COVID 19?2020-07-20T14:44:40+00:00

We have implemented a number of post-COVID-19 health and safety measures. We have completed risk assessments for our staff and our customers and are closely following the UK Governments advice. Before reopening, we have deep cleaned the kitchen and the shop. We have signage in store and out reminding about physical distancing, Only one household is allowed in the shop at a Hme and people are asked to queue 2 metres apart outside the shop. Payment is card only and, wherever possible, contactless. All our Gelatologists are wearing masks and wash their hands regularly. We have installed plexiglass along the counter. There is hand saniHser available on the counter as you enter and exit the shop. We will be frequently cleaning and saniHsing our shop. IniHally, we will be opening at weekends only giving our Gelatologists Hme to clean, replenish stock and rest safely so that you can enjoy a Dr Gelato tomorrow. Stay safe – and eat a Dr Gelato for increased happiness!

Can I surprise someone with a Dr. Gelato delivery?2020-07-24T13:15:38+00:00

Of course! What a brilliant way to share some happiness with friends or family. Just make sure that they’ll be in when we deliver and they live in an area we deliver to. Then just put their address in the shipping address.  If you want to send us a message to include then email us hello@drgelato.co.uk and we’ll hand write one for you.

Is there a minimum order for delivery?2020-07-13T08:40:39+00:00

No but because we’re offering free delivery, we ask that you order a minimum of two pots if you can. There are discounts for buying three or more pots (some people have ordered more than 10!)

What flavours do you deliver?2020-07-24T13:21:24+00:00

This changes from week to week and the flavours tend to sell out quickly, so if you have a favourite, you’ll need to get in there fast. We try to include our Fans’ Favourites as well as some more experimental flavours just to mix it up a bit but it also depends on what ingredients we can get our hands on.

What size of tubs do you deliver?2020-07-24T13:19:59+00:00

We deliver in 500ml tubs of deliciousness.

Do I need to be home to get my delivery?2020-07-13T08:40:40+00:00

Yes. We can’t leave our ice cream on your doorstep because it’ll melt. We’ll give you a time slot for your delivery and ring your doorbell when we arrive. We won’t leave until we’ve seen someone pick up the ice cream. If you want us to ring or text you when we’re outside then just let us know and give us a contact number and we’re happy to do that.

Where do you deliver?2020-07-22T09:35:41+00:00

We’re currently doing weekly home delivery to Bristol, Clevedon, Portishead, and across villages in North Somerset. If there’s a group of you who would like us to deliver to you and you live outside these areas then get in touch and we’ll see what we can do. We also offer Deliveroo in Bath when the shop is open. And our pots are also available in our Bath shop.

How do I order for delivery?2020-07-22T09:37:44+00:00

Simply visit the Delivery page on this website and then follow the steps to order. Then sit back and relax because your gelato will be being freshly made and on its way to you!

Do you deliver?2020-07-22T09:40:03+00:00

Yes. We’re currently doing weekly home deliveries in Bath, Bristol, Clevedon, Nailsea, Portishead and across the villages in North Somerset. Check out our home delivery page for more information. If there’s a group of you who would like us to deliver to you and you live outside these areas then get in touch and we’ll see what we can do.

Do you sell anything other than ice cream?2020-07-22T09:45:24+00:00

Sure! You can pick up a Dr.G ‘crispy on the outside soft on the inside’ Bubble Waffle, some delicious drinks from unforgettable Gourmet Gelato Milkshakes to an Affogato – made with our speciality deep dark coffee – definitely one for a Monday to kick start your week.  We serve speciality Extract Coffee – the best beans sourced and roasted in an ethical and responsible way. And you’ll also find a pretty special Hot Chocolate and some speciality teas (including builders of course.)

How sustainable is Dr. Gelato?2020-07-22T09:49:20+00:00
From our solar powered flavour lab to our little compostable spoons we’re trying to be the best friends that we can to our planet. All of our packaging, including the cute little multi coloured tasting spoons are compostable and of course, if you choose a cone then you even get to eat the packaging making it the ultimate sustainable snack. Our Flavour Lab is powered by solar energy, any food waste goes straight onto our compost heap to help grow more delicious ingredients and our hot water comes from a biomass boiler. We use local ingredients where ever possible and ethically source all our produce.
How can I contact Dr. Gelato?2020-07-22T09:50:26+00:00

We’d love to hear from you. Get in touch at hello@drgelato.co.uk or message us via our Instagram or Facebook pages.

What are your opening times in Bath?2020-07-22T09:51:41+00:00

You can get your hands on our insanely good ice-cream from 12pm until 6pm every day.

Where is your gelato made?2020-07-13T08:40:41+00:00

We make our gelato in a small kitchen overlooking beehives and a wildflower meadow just outside Bristol. And yes, it’s as idyllic as it sounds. Turns out happy gelatologists make insanely good ice cream.

Are your ice creams suitable for vegetarians?2020-07-13T08:40:41+00:00

Yes. No meat products used here although we have experimented with bacon and maple syrup in the past and this may make a comeback as a small batch special.

Are your sorbets fat free?2020-07-13T08:40:41+00:00

They most certainly are and they taste insanely good. If you don’t believe us, just try them.

I have special dietary requirements – what do you cater for?2020-07-13T08:40:41+00:00

We make a selection of dairy free sorbets and none of our ice cream includes ingredients with gluten. Some of our ice cream does include nuts so there are nuts in the kitchen and in the shop but we are peanut free.

Where can I find allergy information for your ice cream?2020-07-22T10:01:16+00:00

If you’re ordering home delivery, the allergens are clearly marked on our website in our allergy statement at the bottom of each page. We also have all of the allergy information in our shop so, just ask one of our Gelatologists and they’ll be happy to help you out.  If you have any questions please contact us @ hello@drgelato.co.uk

What is your best selling flavour?2020-07-13T08:40:41+00:00

Our Cornish Sea Salted Caramel is a definite favourite with our fans.

What size of tubs do you sell?2020-07-13T08:40:41+00:00

Our single flavour take-home tubs contain 500ml of deliciousness. We also offer takeaway scooped ice cream from the shop in 500ml and 1 litre containers so you can mix and match our insanely good flavours to create your own personalised version of happiness.

What is the difference between Dr. Gelato and other ice cream?2020-07-13T08:40:41+00:00

We make all of our gelato fresh. Using only organic milk and cream from the happy cows at Chew Valley Dairy, the tastiest fresh fruit and the best ingredients we can find. These are combined in innovative ways to create insanely great explosions of flavour. Gelato has much less air than traditional ice cream which means that not only are you getting many more ingredients (and much less air) but the flavours are much richer too. That’s why our gelato tastes so insanely good!

Are the cones gluten free?2020-07-24T13:19:38+00:00

Yes – we sell gluten free cones. Sarah, one of our founders and Chief Gelatologist, is Coeliac so we make sure that all our gelato is free from gluten with no compromise on deliciousness, taste or texture.

Is your gelato gluten free?2020-07-24T13:18:01+00:00

None of our gelato has ingredients containing gluten. Sarah, one of our founders and Chief Gelatologist, is Coeliac so it’s important to her that people who can’t eat gluten can still choose whatever flavour they want. With no compromise on deliciousness, taste or texture. We sell gluten free cones too.

Does Dr. Gelato have sugar free ice cream?2020-07-24T13:16:51+00:00

Not yet. Never say never but making ice cream is based on chemistry (that’s why we need a Dr. to make it!) and the sugar is what makes the gelato so deliciously soft. We try to use the most natural ingredients we can and the sugar substitutes that would work just don’t meet the Dr’s standards.

Does Dr. Gelato have vegan ice cream?2020-07-24T13:22:13+00:00

Yes! We always have at least 4 vegan-friendly dairy free choices including our insanely delicious Double Dark Chocolate Sorbet, smooth fruit sorbets made with fresh fruit and gelato using dairy free alternatives including Oatly Flat White and Orange and Almond. These flavours do regularly change – some are limited editions and others make a comeback because they are such Fan Favourites.

How often do you change your flavours?2020-07-24T13:10:23+00:00

We’ll never stop doing our Fans’ Favourites but we change up the small batches at least once a month so that we can use seasonal ingredients and keep on experimenting with insanely good flavour combinations. Keep an eye on Instagram and Facebook or subscribe to our email newsletter for information on our latest flavour experiments.

Where else can I find you?2020-07-24T13:09:55+00:00

Dr. Gelato fans in Bath, Bristol and North Somerset have been enjoying home delivery of their favourite flavours. If there’s a group of you who are desperate to get your hands on some of our insanely exciting flavours, then get in touch and we’ll see if we can deliver to you. We also sell our gelato in Brockley Stores, the award winning farm shop and in the Food Hall at Cadbury Garden Centre. What next? Well we have some popups planned and also several Festivals. Watch this space or follow us on insta/facebook. Sign up for our email updates for special offers and see where we might be popping up next!

What does small batch mean ? How can I find out what’s next months flavours?2020-07-24T13:09:12+00:00

We make all of our flavours fresh and by hand in small batches of only 7 litres. Our Fans’ Favourites are always available but we also like to mix it up and experiment with some insane combinations too, using seasonal ingredients and breaking the rules. Often these are one-off experiments or delicious ingredient discoveries so you’ll need to grab them when you can. Keep an eye out on Instagram and Facebook or subscribe to our email newsletter for our latest experiments.

What are your opening hours?2020-07-24T13:08:24+00:00

We’re still operating reduced opening hours but you can get your hands on our insanely good ice-cream from 12pm until 6pm every day at 3 Orange Grove Bath. Or you can order online for free Delivery to your door if you are in our delivery areas! And if we aren’t let us know because we might be coming to you next!

Where are you located in Bath?2020-07-24T13:07:18+00:00

We have a takeaway shop where you can get your hands on a Cotton Candy Cone or one of our insanely good scooped flavours at 3 Orange Grove, Bath BA1 1LP. It’s just round the corner from the Abbey and there’s a lovely green opposite and Parade Gardens just over the road where you can savour every scrumptious lick of ice cream in the sunshine.

I want to share some of this #happinessrebellion, how can I get it?2020-07-24T13:06:37+00:00

We proudly opened our first shop – the Home of the Cotton Candy Cone in Bath city centre. And we are delivering our Fans’ Favourites pots to Bath, Bristol, Clevedon, Portishead and villages throughout North Somerset. What next? Well we have some popups planned and also several Festivals. You can also buy some of our flavours at some outlets. Watch this space or follow us on insta/facebook. Sign up for our email updates for special offers and see where we might be popping up next!

GLUTEN
FREE
HANDMADE
LOCAL
INGREDIENTS
SUSTAINABLY
SOURCED
FRESHEST FRUIT &
NUTS
DAIRY FREE
& VEGAN

GLUTEN

FREE

HANDMADE

LOCAL

INGREDIENTS

SUSTAINABLY

SOURCED

FRESHEST FRUIT

 & NUTS

DAIRY FREE

& VEGAN

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip

If you can help someone smile or take time to have a smile yourself at something in your day then you're awesome in our eyes. @drgelato #happinessrebellion

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